Overview

Responsibilities

Qualifications

Symetra has an exciting opportunity to join our Privacy Compliance team as a Compliance Consultant!

About the role

Symetra is seeking a Compliance Consultant to join our Privacy Office within the Enterprise Compliance Department. As a Compliance Consultant, you will lead and support key initiatives that help strengthen our ability to comply with evolving privacy laws and mitigate regulatory risk across the enterprise, including acting as a Privacy Subject Matter Expert (SME) to provide strategic guidance across business units, advising initiatives involving personal information, and establishing, enhancing and maintaining Privacy Office controls and reporting mechanisms.

This role is central to supporting the strategic development and operational maturity of our privacy program and helps ensure that enterprise privacy practices are aligned with consumer expectations, regulatory requirements, company policies and industry best practices.

What you will do

• Work with a team dedicated to managing privacy risks, conducting privacy impact assessments, investigating privacy incidents, and remediate issues to uphold privacy standards.
• Provide secondary support for privacy incidents including reviewing, assessing, and documenting privacy incidents to determine regulatory impact, notification obligations, and required remediation actions.
• Lead and manage privacy-related projects and operational initiatives designed to enhance Symetra’s regulatory posture and maturity.
• Evaluate applications, systems, digital initiatives, AI tools and third-party vendor solutions, via our privacy impact assessment process, for potential privacy implications and advise on appropriate controls.
• Apply privacy regulations, including GLBA, CCPA, TCPA, CAN-SPAM, and other applicable U.S. privacy laws, translating them into actionable guidance for business stakeholders.
• Advise business lines on compliant use of personal information.
• Support the development, enhancement, and operationalization of Symetra’s external facing privacy notices and internal privacy policies, procedures, and standards.
• Ensure privacy compliance controls are implemented and sustained across business lines, digital channels and technology platforms.
• Collaborate cross-functionally with legal, technology, risk, marketing, and operations teams to embed privacy by design principles into business processes and project lifecycles.
• Review new and amended privacy laws and regulations and lead the implementation of organizational changes to ensure compliance.
• Report on program performance by developing and maintaining key metrics and reporting systems, presenting findings to leaders across multiple stakeholder organizations.
• Contribute to the creation and delivery of enterprise privacy training and awareness programs tailored to function-specific needs.

Why work at Symetra

“If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!” - Cindy G., Program Manager 

“We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!” Stephanie F., VP Customer Service & Operations

“If you're looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit.” - Daniel P., Senior Underwriter

What we offer you

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

$87,900 - $146,500 annually plus eligibility for Company Annual Bonus

Who you are

• High school diploma required
• 6+ years of comprehensive privacy program and regulatory compliance experience in the insurance or financial services industries.
• BA/BS Degree in business, law, risk management or related field or equivalent experience.
• CIPP-US/CIPM-US or other privacy certifications preferred.
• In-depth understanding of U.S. federal and state privacy laws and frameworks, including GLBA, CCPA, TCPA, and CAN-SPAM.
• Familiarity with privacy related risks associated with digital and AI related applications.
• Ability to adapt to changing priorities and to support evolving business needs and regulatory requirements.
• Strong analytical and problem-solving abilities; able to translate regulatory requirements into operational practice and apply a broad perspective to challenges.
• Ability to review, interpret, and analyze documentation and data for accuracy, relevance, and compliance.
• Experience using and implementing productivity tools including data analytics and AI-driven solutions.
• Effective in both independent and collaborative environments; comfortable advising senior stakeholders.
• Demonstrated integrity, discretion, and commitment to confidentiality and trust.
• Excellent communication, presentation, and organizational skills.
• Proficiency with Microsoft Office, SharePoint, Teams, and other business productivity tools.

We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. About Us NLG Capital, the investment management company of NLG, manages approximately $40+ billion in AUM. Our purpose is simple – to allow NLG to keep its promises. How we do this – an obsessive focus on delivering investment results. We drive results through a rigorous but collaborative investment process, and we hold ourselves to the highest of standards, both as investors and teammates. While our process is based on rigor, our culture is based on our guiding principles: Meritocracy, Uncompromising Transparency, Intellectual Honesty, Performance Driven Learning, Relentless Pursuit of Excellence. These principles serve as the foundation of our team. They govern the way we conduct ourselves, how we interact with teammates and how we approach every investment decision. We act with the integrity and humility required to make the investment decision that is right for the firm, and ultimately our policyholders. Our culture has been deliberately built to foster curiosity and provide opportunities to learn and grow, both as people and investors. The flat and collaborative nature of our team promotes an atmosphere where the best ideas are continually expressed and rewarded. Our pursuit of excellence is unwavering.

Role Summary

In this role, you will provide administrative support to our Chief Investment Officer (CIO) and NLG Capital Leadership team. In addition, you will be responsible for planning, organizing and/or managing special projects to deliver against our strategic objectives. Providing in-depth administrative and project coordination support, you will interface with external partners and all levels of leadership throughout the Company. Strong organization, prioritization, discretionary judgement, communication and multi-tasking skills are essential in this role and are the keys to your success in handling ever-changing demands and bringing leaders together.

This position currently offers an onsite work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.

Essential Duties And Responsibilities

• Provide timely and effective administrative support to our CIO and the NLG Capital Leadership Team
• Draft communications as needed; collaborate with leadership on messaging and manage information flow
• Arrange travel, accommodations, itineraries and all correspondence related to necessary arrangements including management of expense reports
• Plan, organize and execute events such as meetings, team building activities, luncheons, client dinners and special projects
• Manage the day-to-day administrative affairs of our CIO - maintaining a high degree of confidentiality & discretion; anticipate needs and proactively bring together appropriate people and resources to support our CIO in addressing issues
• Provide comprehensive support services to our CIO that ensures professional, responsive, and effective experiences at all levels of the organization – tracks and helps drive completion of key deliverables and follows up on outstanding action items
• Provide sophisticated calendar management; prioritize inquiries and requests while troubleshooting conflicts with little guidance, make judgements and recommendations to ensure smooth day-to-day engagements
• Manage a variety of departmental operations, such as team onboarding and inventory needs.
• Work collaboratively with other administrative professionals to request and assemble information, assist in formatting, and proof reading of business documents, as well as internal and external communications – commitment to the success of the team over personal success

Minimum Qualifications

• Bachelor’s degree in Business Administration or related field; equivalent years of job experience or certification
• Minimum of 5 years of administrative professional experience
• Experience in project coordination
• High level interpersonal skills to handle sensitive and confidential situations; position continually requires demonstrated poise, tact and diplomacy and ability to interact effectively with all levels of employees, customers and vendors
• Strong verbal, written, and phone communication skills
• A self-starter with the ability to work without direct supervision; think independently to problem solve; take the initiative to resolve administrative and procedural issues; evaluate alternatives and make recommendations with tact and discretion
• Ability to work in a fast-paced and ever-changing environment with demonstrated ability to manage multiple competing tasks and demands.
• Willing and available to work the hours necessary to meet the demands of the business.
• Completes assignments efficiently and in a timely manner, demonstrating a commitment to quality and attention to detail.
• Ability to work onsite Monday – Thursday, with flexibility to be onsite on Fridays when there is a business need.
• Able to pass a background check.

Preferred Qualifications

• Proficient with various job-related computer software applications (e.g., MSO365, Concur, Salesforce, UltiPro) as well as the demonstrated ability to rapidly learn new company-specific systems and processes

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
  
  

Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.

Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.

Hourly Pay Range

$18 - $27 USD

National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.